Chapter 1 Summary:
CAN'T LEAVE HOME WITHOUT IT:
Charting the Social and Economic Currents of
the Credit Card Society
“There is Magic in the World. It is in
your Wallet. VISA.”
VISA, Its Everywhere You Want to Be.” From resolving
currency exchange problems during your European vacation or financing
that “priceless” anniversary moment to mundane matters
such as paying for gas at the speed pump or making last minute airline
reservations on-line for an important business trip, credit cards
have assumed a central role in our daily lives. In fact, with the
ascendance of the post-industrial economy, bank credit cards have
become an essential technological and financial tool for commercial
transactions as well as an increasingly important macro-economic
tool for U.S. policy-makers. In the process, they are contributing
to the most neglected feature of contemporary American inequality:
access and cost of consumer credit.
The “democratization” of consumer credit began during
the restructuring of the U.S. economy (featuring falling real wages
and employment disruptions) and the financial distress of the U.S.
banking system in the 1980s. The aggressive marketing of consumer
credit was facilitated by the dramatic increase in the cost of borrowing
and advances in computer technology. Significantly, these promotional
campaigns emphasize that the “magic of plastic” helps
to simplify the stresses of modern life by providing universal access
to money as well as other “exclusive” membership services.
Furthermore, in order to encourage the social acceptance of consumer
debt, the credit card industry has systematically penetrated the
cultural core of American society. This includes sponsoring major
sports events and establishing marketing agreements with national
institutions, professional associations, colleges, and even religious
groups.
Today, the convenience of bank credit cards fundamentally
influences our life-styles. But, at what cost? The idyllic wonderland
of consumer credit too often belies a reality of unknown sacrifices
and enduring debt. Past financial difficulties may deny a home mortgage
or even a job offer. Fraudulent use or accounting errors may create
emotional and economic distress. Privacy issues concerning consumer
information and assaults over ATM cash are rarely mentioned. Caveat
emptor! More importantly, the credit card industry is playing a
crucial role in transforming American consumer attitudes. The promotion
of “immediate gratification” ruptures the cognitive
connection between earnings/saving and credit/debt that has traditionally
shaped consumer behavior. It is this “cognitive disconnect,”
with its siren song “Buy, buy, buy. It could be free, free,
free” that constitutes the cornerstone of the Credit Card
Nation.
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